What to do earlier you lot sell, give away, or trade in your iPhone, iPad, or iPod touch on

Utilise these steps to transfer information to your new device, then remove your personal information from your old device.

Before yous sell, requite away, or trade in your device, you should first transfer information to your new device, and so remove your personal information from your old device.

You lot shouldn't manually delete your contacts, calendars, reminders, documents, photos, or any other iCloud information while you're signed in to iCloud with your Apple ID. This would delete your content from the iCloud servers and whatever of your devices signed in to iCloud.

If y'all still have your iPhone, iPad, or iPod touch

Follow these steps to transfer data to your new device, and so remove your personal information from your old device.

Transfer data to your new device

Remove your personal information from your former device

  1. If y'all paired an Apple Watch with your iPhone, unpair your Apple Watch.
  2. Support your device.
  3. Sign out of iCloud and the iTunes & App Store.
    • If you lot're using iOS x.three or later, tap Settings > [your name]. Gyre down and tap Sign Out. Enter your Apple ID password and tap Turn Off.
    • If y'all're using iOS 10.two or earlier, tap Settings > iCloud > Sign Out. Tap Sign Out over again, then tap Delete from My [device] and enter your Apple ID password. And so go to Settings > iTunes & App Store > Apple ID > Sign Out.
  4. If you're switching to a not-Apple phone, deregister iMessage.
  5. Go back to Settings and tap Full general > Transfer or Reset [device] > Erase All Content and Settings. If y'all turned on Find My [device], yous might demand to enter your Apple ID and password. If your device uses eSIM, choose the option to erase your device and the eSIM contour when asked.
  6. If asked for your device passcode or Restrictions passcode, enter it. So tap Erase [device].
  7. Contact your carrier for help transferring service to a new owner. If y'all aren't using a SIM carte du jour with your device, you can contact them to get aid transferring service to the new possessor.
  8. Remove your old device from your list of trusted devices.

When you erase your iPhone, iPad, or iPod touch, Notice My [device] and Activation Lock are turned off.

Forgot your Apple tree ID or your Apple tree ID password?

If you no longer have your iPhone, iPad, or iPod touch

If the steps above weren't completed and you lot no longer have your device, use these steps:

  1. Ask the new owner to erase all content and settings using the above steps.
  2. If yous're using iCloud and Notice My [device] on the device, sign in to iCloud.com/find or the Find My app on another device, select the device, and click Erase. Subsequently the device has been erased, click Remove from Business relationship.
  3. If you can't follow either of the in a higher place steps, change your Apple ID countersign. This won't remove personal information that'south stored on your old device, just information technology prevents the new possessor from deleting your information from iCloud.
  4. If you're switching to a non-Apple tree phone, deregister iMessage.
  5. If you're using Apple tree Pay, you tin can remove your credit or debit cards at iCloud.com. Cull Account Settings to see which devices are using Apple tree Pay, then click the device. Next to Apple Pay, click Remove.
  6. Remove your onetime device from your list of trusted devices.

If you're trading in an Android device to Apple

Before you send in an Android device to Apple tree as a merchandise-in, be sure to do the following:

  • Support your data.
  • Erase the device.
  • Remove any SIM cards, memory cards, cases, and screen protectors.

Contact your device'due south manufacturer if you need aid.

When you tap Erase All Content and Settings, information technology completely erases your device, including any credit or debit cards you added for Apple Pay and whatsoever photos, contacts, music, or apps. Information technology volition too plough off iCloud, iMessage, FaceTime, Game Centre, and other services. Your content won't exist deleted from iCloud when you erase your device.

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